PRIVACYPOLICY

Keyweb (Pty) Ltd ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

We comply with the Protection of Personal Information Act (POPI) of 2013 and other applicable South African privacy laws.

Personal Information

• Name, email address, phone number, and physical address
• Company information and business details
• Payment information and billing details
• Identity verification documents as required by law

Technical Information

• IP addresses, browser type, and device information
• Website usage data and analytics
• Server logs and performance metrics
• Cookies and similar tracking technologies

We use your personal information for the following purposes:

• Providing and maintaining our services
• Processing payments and managing billing
• Customer support and technical assistance
• Service improvements and new feature development
• Legal compliance and regulatory requirements
• Marketing communications (with your consent)
• Fraud prevention and security monitoring

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in service delivery
• Legal Requirements: When required by law or legal process
• Business Transfers: In connection with mergers or acquisitions
• Domain Registration: Public WHOIS databases as required
• Consent: When you have given explicit permission

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Incident response and breach notification procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure.

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

We may retain backups for up to one year after service termination for disaster recovery purposes.

Under POPI and other applicable laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent where applicable
• Lodge a complaint with the Information Regulator

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our services and user experience
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

Your information may be transferred to and processed in countries outside South Africa. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

We only transfer data to countries with adequate protection or under appropriate contractual arrangements.